Laundry
We have an in house laundry service and will do all washable laundry. If an item is dry clean only then the customer and / or their representatives are responsible for the cleaning of these. We do ask that laundry is suitable for machine washing and preferably the tumble dryer as well, although we can dry woollens, etc. naturally. As much as we would like to cater for hand washing items, time does not allow for this. Please be aware that all items will be washed in the machine.

WE DO ASK THAT ALL ITEMS OF CLOTHING BE CLEARLY MARKED WITH THE CUSTOMERS NAME BEFORE THEY ARE BROUGHT INTO THE HOME. THE HOME CANNOT BE RESPONSIBLE FOR UN-NAMED ITEMS GOING MISSING.

Valuables and Cash.
We do ask that customers and / or their representative inform the management of any valuables that the service user brings into the home. If an item is of any great value then we advise that a separate insurance policy is taken out by the customer as it would not be covered by the home’s extensive policy.

We do advise that the customer does not keep large sums of money in their possession. We prefer that they only have enough for their daily needs. A maximum of £25.00 is advised.

The home will provide a lockable storage space for items of value and cash if the customer requests – please discus this with the manager. If the customer prefers cash can be kept in a locked cabinet in the office – a record of all transactions will be kept for you to see at any time.


Toiletries
Customers are asked to provide their own toiletries, such as soap, bubble bath, deodorant, talcum powder, toothpaste, denture cleaner, toothbrushes, razors, shaving foam, aftershave, perfume, make-up, etc.

These items can be purchased from the home’s trolley shop.

The home provides all incontinence products that are required.